Respite Promise: We will explain, present, and provide services in an uncomplicated way, using ordinary language not jargon. We define “quality” in terms of customer satisfaction primarily the client and after them the family. We seek out suggestions for improving our services as part of an ongoing process of turning great ideas into action. We will do our best to be as accessible as possible. We will listen to the family, respect their options and represent them fairly. As changes occur, we will grow together by supporting our providers and clients.